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Snapchat Call Failed To Connect [Know How To Fix]

Snapchat Call Failed To Connect

Hello to all our readers… So, you’ve encountered a problem while trying to make a video call with one of your friends on the Snapchat app. And you’re probably wondering as to why exactly the Snapchat call failed to connect and what can you do to correct it?

We’re gonna help you with this issue and we will recommend reading the solution given below for the same to get rid of this problem, for good.

Snapchat call failed to connect [Solution]

The issue crops up due to several reasons and like all things tech, we need to initiate a bit of trial and error to get to the bottom of it. The end result is still the same. That either the Snapchat call failed to connect or it says that there is no connection.

If you’re suffering from this problem, try the following solutions one by one to see if the problem is fixed for you.

1. Check the Internet connection

Maybe the simplest solution would be to check your internet connection, i.e., if it’s actually working on your smartphone or not.

2. Update the App on the Play Store

Updating Snapchat to its latest version available may help you to get rid of certain bugs and errors which may be plaguing your app.

3. Reset Camera (Read before Implementing)

There may be a bug that is stopping your phone’s camera to work properly.

To reset the camera, carry out the following steps:

  • Go to “Phone Settings”
Phone Settings Apps
  • Tap on “App Management” or “Apps” or “Installed apps” (varies from phone to phone)
Manage Apps
  • Find the “Camera” app
Phone Camera Settings
  • Tap on “Storage usage”
Camera Storage Settings
  • Tap on “Clear data” and “Clear cache”. This will reset your Camera app thus getting rid of any bugs.
Clear Camera App Data

Now try to open your camera. And if all the camera hardware of your phone is fine your camera will start up and ask you for some permissions, just allow it.

4. Reset your Snapchat

  • Go to “Phone Settings”
  • Tap on “App Management” or “Apps” or “Installed apps” (varies from phone to phone)
  • Find the “Snapchat” app
Steps Clear Snapchat Cache
  • Tap on “Storage usage”
  • Tap on “Clear data” and “Clear cache”

5. Additional methods:

(a) Tap on “Permissions” in the Snapchat settings. Make sure all the following are checked!

Enable The Missing Permission

(b) Go to “Data Usage Status” in the Snapchat settings. Now, tap on “Network Permissions”. Select “Wifi and mobile data” in the settings.

Restart the phone after trying either or both of (a) or (b).


Snapchat call failed to connect is not uncommon error. It may show up due to a number of factors. But, there are solutions to everything in life and so, we have mentioned in detail 4-6 methods you can use in combination with each other to see what works for you and get the app working again.

Do check out our other articles before you leave and we’ll keep updating you with more relevant articles.

Until the next update, this is goodbye from us!

By Vishal

Meet Vishal Negal, a digital marketer and tech enthusiast with over 8 years of experience. Specializing in creating comprehensive how-to guides, in-depth reviews, and engaging tech-related content.

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