Why Spotify Shows Offline Even When Connected To Wifi Or Mobile Data?

Spotify has become an absolute favourite among lovers of music. However, there is a recent problem lingering in its user base. In this article, we will discuss why Spotify shows offline and how to fix it.

Spotify provides you with access to millions of songs and soundtracks perfectly in sync with your taste in music. Besides, you can even listen to interesting podcasts anytime and anywhere, provided you have a good network connection (if you are using a free account) or a premium membership which allows you to listen to your favourite artists or podcasts offline.

Why Spotify Shows Offline?

But sometimes, even when you have a stable network connection, you may encounter an issue. This might leave you wondering as to why Spotify shows offline when everything is running up and straight. This has often been a source of worry and trouble to several users.

Even premium users are no strangers to this issue. A message may pop up on the screen of your tablet or smartphone saying that you are offline even when you are successfully connected to your Wi-Fi or you have access to a stable network connection. It’s annoying, isn’t it? If this sounds familiar to you, you are at the right place. In this article, we would discuss why Spotify shows offline and how to troubleshoot the same.

If a network connection is not a problem, there can be other issues causing this annoying message to pop up. However, it is not clear as to what may trigger this trouble. According to some sources, this problem depends on the platform used to access Spotify. Sometimes, your firewall or antivirus may perceive Spotify as a threat and block it from accessing the network. Sometimes, you might have enabled Offline mode by mistake. It might happen if Data Saving mode is enabled on your phone and Spotify is not included as an exception. The issue may crop up even when you are at a place where you might have access to the internet but not to certain apps like Spotify. This may happen in public places like schools or offices.

Steps To Fix This Problem

However, there are certain ways in which you can try and fix the issue and they are listed in the following section:

To begin with, the simplest way to fix the error would be to check if Spotify is set on offline mode on your device.

• Open the app.
• Go to the Menu section and determine if the option “Offline Mode” has a check next to it. If it does, select the option again to clear it.

• Check @SpotifyStatus and/or the Ongoing Issues board to determine if any larger issue is causing the trouble.
• Check your firewall settings.
• Turn your Wi-fi off for about 30 seconds and then turn it on. If it doesn’t work, try restarting your router.
• If your data saver is on, set Spotify as an exception.
• Try clearing the cache and the data in your Spotify account.
• Ensure if your network connection is stable.

Now, the question of why Spotify shows offline has been solved. We hope the article could be of some use to you. If you feel the list is inadequate, feel free to let us know. On that note, stay tuned to Fixing Port, your one-stop destination for all the latest tech updates and news.