Hey guys. What? You’re getting the “unfortunately TikTok has stopped working” error as our favorite short video platform TikTok is crashing on your phone?
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Today we’ll discuss in detail how to correct the same.
TikTok: Prone to crashes and bugs
It is officially a global phenomenon but not always the app works properly even on your new and shiny latest smartphone. Tiktok, like all other major apps, is prone to crashes, glitches, and bugs. One of the frequently appearing ones is noticed to be the “unfortunately TikTok has stopped working” error.
So, if your app crashes and it displays the same, then you can undertake a combination of the seven stated methods and one last resort, which needs to be looked at carefully.
Let us begin!!
Steps to fix “unfortunately TikTok has stopped working” error
Without wasting any more time, here are the promised eight methods:
1. Restart the phone
Any app which is in use on your phone utilizes memory to work. Restarting the phone may lead to reloading such memory or cache.
The process thus takes care of any glitches (if there are) involved and the app may very well work properly now.
But we’ll recommend taking necessary precautions before taking this step: No unsaved work will be saved and so, save them first.
2. Update the app to the latest version available
Apps are like technology in general. Constantly being re-worked and upgraded to make the experience better with passing time and increasing needs.
So accordingly, the app may become outdated after a while if it’s not upgraded in time.
Hence, updates/patches are always part of any major app development. And one can try to update the app as and when any bug or virus or glitch comes up. This update may very well include patchwork to the issue that was plaguing your app in the first place and now it may very well work smoothly.
To update the Tiktok app, follow the given steps:
- Open the Play Store or the App Store.
- Search for “TikTok” in the given search space.
- Tap on “Update”, if available. That’s it.
3. Re-install the app
Re-installing the app or restarting any piece of tech is generally the first step people think of while working on troubleshooting and rightly so.
Re-installing the app has seen good results with quite a number of errors being corrected. “Unfortunately TikTok has stopped working” error is one of them.
4. Try force stopping the app
Force stopping the app may help prevent such crashes or bugs.
Follow the given steps to force-stop the app in the correct manner:
- Tap and hold on the TikTok app icon.
- Tap on “App info”.
- Press on “Force Stop” now.
- Go to general settings.
- Tap on “Apps”.
- Find “TikTok” and select it.
- Press on “Force Stop”.
Again, necessary precautions need to be taken care of as your unsaved work will not be saved.
5. Downgrade the app
Maybe the issues in your app actually started popping up after you updated the app to it’s latest version. Strange but a realistic possibility.
So, while you wait for the latest patchwork (in the form of an update) to correct the issue at hand, you may in the meantime, downgrade your app to a previous version which wasn’t actually buggy and continue to have the experience you used to.
6. Check your phone’s storage
Any phone or app uses a lot of resources including memory, chipset, usage, storage, etc.
So make sure that you have sufficient empty space in your phone memory which may help running in your apps smoothly.
And in case, you don’t want to delete stuff, better invest in a large enough memory card.
To check all the necessary information on storage, follow the given steps:
- Go to “General settings”.
- Tap on “Storage”.
- Here, app wise storage details will be mentioned in detail and you can take corrective action as you deem fit.
7. Clear app cache and data
Sometimes due to cache, the apps in question may become unstable and get buggy.
In that case, you need to follow the steps given below to get rid of these troubling cache:
- Go to General Settings
- Tap on “Apps”
- Next, tap on “TikTok”
- Now, tap on “Storage and Cache”
- Click on “Clear Data”
- Tap on “Clear Cache”.
Note that clearing data will reset the app to a default state as if you have just installed it for the first time. So, you better save everything before doing it.
Now, login again and check if the app is still crashing. It should really work fine now.
As a last resort: Factory reset
This is an extreme measure that is recommended only if nothing else works.
Also, this factory reset will reset your phone as if you have just purchased it. Anything not linked to any account or not saved in the cloud, will be deleted including all apps. This also includes photos, videos, MS Word, etc. So back up everything and then only, try it.
You need to follow the given steps to complete the factory reset on your phone:
- First of all, switch off your cell phone.
- Now, press:
Volume Up + Power button; OR
Volume down + Power button; OR
Both + power
[depending upon your phone]
- Keep holding the buttons for a few seconds. Your phone will then automatically trigger the “Safe Mode” or “Recovery Mode”.
- Now, tap on “Reset phone” or “Factory reset” or “Wipe All Data” [depending upon your phone].
- Next, confirm the action by pressing on “Delete all user data”.
- Finally, reboot your device. Your phone has been successfully resetted to it’s default state.
Like all technology, no one method is correct or universally applicable. One method may work for some users on Android or iPhone while the same method may not for others using the same phone.
So, try all the methods stated above in the order of convenience to solve the issue of “unfortunately TikTok has stopped working” error and it may take a combination of the stated techniques mentioned to finally solve it for you.
We hope you found the article informative and were not only able to correct your error/crash but also learn something along the way.
However, if your app or phone is really stubborn and has sworn that none of our methods will work successfully on it, then do comment to us in the section below. We’ll try to help you on a case-to-case basis.
We’ll be back with more articles soon. So, stay tuned for them.
But until next time, this is goodbye.