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Snapchat is one of the most popular social media Apps. It provides the most innovative way of sending a message that is through snaps, but sometimes the user might face a specific issue like Snapchat could not refresh. When this issue arises, the user is unable to send or receive the message through the Snapchat app.
To resolve Snapchat could not refresh problem, some generic methods are mentioned below:
Methods to fix Snapchat could not refresh problem
1. Check the strength of the internet connection
As this is a social media app, Snapchat has a number of users, so please check that you have a robust connection either of mobile data or Wi-Fi, so that the app works smoothly. If you are facing the connectivity problem in Wi-Fi, switch it off and restart the connection, it should get rid of the glitches.
If you are still confronting an issue, then it might be due to the limited range of the Wi-Fi router. So to fix this issue, just switch your connection to the mobile data, as mobile data doesn’t have any limitation.
2. The device needs to be restarted
If you are still facing the Snapchat could not refresh error, restart your device. Restarting the phone will also restart the mobile-data, Wi-Fi, and the Snapchat app; this should resolve the error.
3. Check if Snapchat is down or not
Even after executing the above steps, you are still facing the error then the server of the Snapchat might be down. In order, the app is accessible to all; this app runs on the server all over the world.
You can check this by accessing other apps or browsing through browsers that require net. If they are working fine, and you are facing an error in Snapchat only then there is a server issue.
Another way through which you can confirm that there is a server issue is that if users around you are also complaining that their Snapchat app is not working.
The easiest way to know if the Snapchat servers are down is to google it. The only way to deal with this issue is to simply wait.
4. Snapchat Cache and data needs to be cleared
Clearing the cache memory and data of Snapchat can also fix this error. You can easily fix this error by following these steps:
Go to Settings >> select Snapchat app >> Tap on Clear Cache and Clear Storage.
Want a step-by-step guide with pictures to do the same? Then, Have a look at our guide to clear data & cache of Snapchat.
Once you have done the above steps re-launch the Snapchat app, it should clear the error.
5. Reinstall the app
Even after following the above ways you are facing the error, uninstall the Snapchat app from your device and reinstall the app so that you get a fresh copy of the application. Also, you must check that you have the latest version of the app installed on your device.
Following the above steps should resolve the Snapchat could not refresh error so that you are able to send and receive the messages to your friends and relatives.